Handbook of Hospital Administration

Description

Hospitality in hospitals today is the need of the hour, however it is the most neglected aspect in hospitals in India.

This book provides structured and detailed exposition on hospital and health care administration emphasizing on optimum utilization of resources and cost-effective health care services ensuring quality of care. The practical experience in the health sector has been put into paper in the form of this book with the purpose:

• To improve the delivery of health services by improving administration through education, system flowcharts, record maintaining.
• To gain specific understanding of the nature and orientation of employee in the health care industry, their attitude, motivation, commitment, professional growth.
• To understand the practical aspects of these techniques for application to health industry.
• To gain awareness of the various management technique s and methods like manpower planning, job techniques, work assessment, employee and patient counselling, cost-effectiveness analysis, marketing planning, NABH preparation.

Flowcharts, pictures, tables and schematic illustrations present the practical implementation of various steps and methodologies of health services

Presentation of various management techniques and methods like manpower planning, job techniques, work assessment, employee and patient counselling, cost-effectiveness analysis, marketing planning, NABH preparation

Table of Contents

1. Cover image
2. Title page
3. Table of Contents
4. Copyright
5. Dedicated to
6. Intro
7. Preface
8. Acknowledgements
9. Hospital administration
10. Administration of hospital marketing
11. Housekeeping administration
12. Housekeeping format
13. Section 1: Employee identification
14. Section 2: Employee appraisal
15. Section 3: Performance rating
16. Section 4: Recommendation
17. Hospitality charts
18. Biomedical waste
19. Infection control
20. Security and safety administration
21. National accreditation board for hospitals (NABH) and healthcare providers’ guidelines
22. Index