Shipping & Returns


SHIPPING

  • Kitaabnow delivery charges are flat Rs. 200 per order nationwide.
  • We offer free delivery if your order amount exceeds Rs. 3000.
  • Once the order has been shipped by KitaabNow, It may take from 1-4 days for a parcel to be delivered to its destination.

KitaabNow uses various trusted logistic channels to ensure a safe and speedy delivery of its orders. When a user places an order, the user gets a confirmation call and an email along with the order details and parcel tracking number.

Buyers are advised not to receive a parcel if the packaging is open. In case of any inconvenience, we advise our customers to contact us via 03222848222 or [email protected] and we’ll get on with rectifying the problem right away.

Kitaabnow believes in customer satisfaction and hence we offer an easy Exchange & Refund Policy of 7 days. To view our Exchange & Refund Policy, click HERE

RETURNS

  • You can initiate a return process by contacting us at 03222848222 or via email at [email protected].
  • To return an item, place the item securely in its original packaging. After receiving your returned items and inspecting the condition of your returned items, we will process  your return request as per our Exchange & Refund Policy.

QUESTIONS

If you have any questions, please contact us at:

  1. By email: [email protected]
  2. By visiting this page on our website: Contact us
  3. By phone call: 03222848222
  4. By WhatsApp: 03222848222